Annual Maintenance Contract (AMC) For Laptop, Computer & Printer
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AMC Service Computer – Annual Maintenance Contract Service for Laptop Printer – Desktop
AMC Service in Chennai? if you are worried about computers, Laptops and printers maintenance, we have come up with Annual maintenance (AMC Service)Concept which will surely help to resolve your computer maintenance related problems and periodic preventive check-up. Under Non-Comprehensive package Smart Alphabet private limited will provide maintenance to your computer before collapse. We provide affordable services support packages.
10 Best AMC Offers From Us which will give you ASSURED SATISFACTION! and round the clock protection for computer
| Subscribers Rs-1500 / PC | Subscribers Rs-250 / PC | Subscribers Rs-900 / PC |
|---|---|---|
| 12 Months On-Site Support | On Call Support – Request Based | 3 Months On-Site Support |
| Labour only | Labour Only | Labour Only |
| Routine Preventive Maintenance/ Servicing x1 Quarterly (4 in year) | Express Service- 3 Hrs | Routine Preventive Maintenance/ Servicing x1 |
| Express Service – 3 Hours | Charges as per problem | Express Service – 3 Hours |
| Assembling and Up-gradation of Systems | Free delivery of all Spare parts and peripherals purchased | Free delivery of all Spare parts and peripherals purchased |
| Spotting troubles related to Windows /Printer Refilling 10% Discount on Regular Price(Max Rs-250) | Hardware Upgrade- 10% Discount On regular Price(Max Rs.250) | Printer Refilling 10% Discount on Regular Price(Max Rs-250) Spotting troubles related to 1 printer Absolutely free. |
| Hardware Upgrade – 10% Discount On Regular Price (MAX Rs-250) | Remote PC, Tele, Chat, Email& WhatsApp Support | Hardware Upgrade- 10% Discount On regular Price(Max Rs.250) |
| Virus removal and its protection Updates. Renewal 10% Discount | Flexible payment Options | Virus removal and its protection Updates. |
| Flexible payment Options | 6-24 Hours | 6-24 Hours |
| Remote PC, Tele, Chat, Email & WhatsApp Support. | Remote PC, Tele, Chat, Email & WhatsApp Support. | Remote PC, Tele, Chat, Email & WhatsApp Support. |
| Well-trained Experienced Engineers. | Well-trained Experienced Engineers | Well-trained Experienced Engineers. |
| 24-72 Hours | 6-24 Hours | 24-72 Hours |
Total Unlimited Visits  | Total 2
On-Calls – No Free Visits.(Validity 7 days) I Agree Terms & Conditions.
Read!
Whilst we embark on taking all due care in the use of your computer, Smart Alphabet Pvt Ltd cannot guarantee this service will
resolve the IT problem or that the attempt to resolve technical issues will not cause additional problems requiring an
onsite or back‐to‐base support call. Smart Alphabet Pvt Ltd is not liable for any consequential damages and it is the client’s
responsibility to backup all applications and data prior to the session.
Note:- Please close any personal or confidential information on your screen, as the technician will be viewing your desktop.
By using this Remote Support Service you understand that:
All remote service and software is provided at the customer’s sole risk.
You are responsible for the backup of your data and applications.
Smart Alphabet Pvt Ltd is not liable for consequential damages of any kind.
Smart Alphabet Pvt Ltd is not liable for unauthorised access to anybody’s computers via the remote software ‘Anydesk’ or
‘Teamviewer’.
Smart Alphabet Pvt Ltd will not disclose passwords or IDs to any undisclosed 3rd party.
The ability for Smart Alphabet Pvt Ltd to remotely access your computer significantly enhances our ability to resolve your technical
problem quickly. You understand that, by requesting such assistance, you are providing Smart Alphabet Pvt Ltd technical support
personnel with access to and control of your computer.
In doing so, you could be providing Smart Alphabet Pvt Ltd technical support personnel with access to files that reside on your
computer therefore, you accept responsibility for any changes made to the desktop content or system settings.
Smart Alphabet Pvt Ltd does not assume and is not responsible for any liability for the linking and viewing of any desktop content,
the operation of the remote access software or system performance.
Smart Alphabet Pvt Ltd recommends that, for your security and privacy, you exit any open applications that contain personal or
confidential information before initiating a remote support session with the Smart Alphabet Pvt Ltd representative. Smart Alphabet Pvt Ltd
further recommends that you remain seated at your desktop throughout the entire remote session.
By accepting these terms and conditions, you acknowledge that remote intervention may in some cases result in data
loss and/or software corruption on your computer therefore PChelp4U explicitly recommends that you back up the
data from your computer before accepting remote technical support. If you do not back up your data, you run the
possibility of irretrievable loss of such data and Smart Alphabet Pvt Ltd will not be liable for any data or extra costs incurred from 3rd parties, however caused.
The Software
Smart Alphabet Pvt Ltd uses the software ‘Anydesk’ or ‘Teamviewer’ to provide remote assistance and technical support. Features of this
software include:
Ability to diagnose and resolve problems remotely.
Allow your support representative to view or control your desktop.
Transfer files via direct transfer to or from the support representative (optional).
‘Anydesk’ or ‘Teamviewer’ will be installed onto your computer so that we can obtain remote access at any time with
your permission. If you wish to uninstall the software or turn it off, please contact us and we will explain how to do this.
The Remote Connection
When you have agreed to use our remote service, you will need to initiate a secure connection with one of our
support engineers.
In order to create this connection, you will download the software from a link that is emailed to you or the software
will already have been installed at your consent.
After use, the software installed can either be removed from your machine or left on for future use in either an
activated or deactivated state. This choice is yours and you should indicate to the Smart Alphabet Pvt Ltd technical support
representative which option you prefer.
|
Total 6 Visits |
Any more questions?
91235 08856
91235 08856
support@smartalphabet.in
Terms & Conditions of AMC Service
Carefully, read our terms of service and read repair policy.
- The terms of the service, as per this contract will be in accordance with offer as above. This shall be a Service Level Agreement. The Contract does not cover the equipment / parts which may have been damaged due to misuse, negligence, accident, wear tear, pests, fire, water and other natural calamities etc.
- The applicable taxes – state and service tax will be charged extra.
- The above mentioned contract does not include the data entries, software customizations, data recovery or lost data due to virus attacks if any. However we ensure that all necessary steps will be taken to ensure proper functioning of the system.
- In case of failure of parts or equipment we try to fix site its self in case if site not suitable to fix problem, we take the same to our service center to fixing the same. still defective parts unable to fix, we take approval to procure the same.
- The company shall not be liable for any delay in rectifying the system due to non-availability of spares but however we confirm to give a 99% uptime for the system.
- This Annual Maintenance Contract does not include shifting and reinstallation of equipment.
- This AMC does not include shifting and reinstallation of the application on other machines. However reinstallation of the application software / hardware, if supplied by us will be governed by our offer as above.
- In event of failure due to the PC machine that has not been supplied & supported by us, we shall not be held liable for repair or delays in support.
- Refer & Read our Repair Policy.
