Terms & Conditions

Welcome to Smart Alphabet we By accessing or using our website, products, or services you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree with any part of these Terms, please do not use our services or website.

1. General

1. These Terms govern your use of the Smart Alphabet website, offerings, and communications with us.
2. We may update these Terms from time to time. The "Last Updated" date above will reflect the latest revision. Continued use after changes constitutes acceptance of the revised Terms.

2. Use of Website

1. The website content is provided for general information and does not constitute professional advice.
2. Unauthorized attempts to access restricted areas, disrupt services, or otherwise interfere with the website are prohibited.
3. All product specifications, illustrations, pricing, and availability are subject to change without prior notice.

3. Products and Services

1. We provide IT consulting, product sales (desktops, laptops, servers, networking, CCTV, firewalls, etc.), software licensing, and support services.
2. Quotations are valid only for the period specified in the proposal. Orders are subject to product availability and confirmation.
3. Manufacturer warranties apply to hardware products. Any additional service warranties will be specified in the service agreement.
4. Installation, configuration, and support will be provided as per the mutually agreed scope of work and timelines.

4. Orders, Pricing & Payment

1. Prices on the website are for reference and may differ from final quotations. Final prices will be stated in the invoice or purchase order.
2. Payment terms will be specified in invoices or agreements. Late payments may incur interest, suspension of services, or additional recovery costs.
3. Cancellations or changes to orders may be subject to fees if work has commenced or products have been procured.

5. Delivery & Returns

1. Delivery timelines are estimates and may vary due to manufacturer lead times, customs, or other factors outside our control.
2. Returns and refunds are governed by the manufacturer’s policy and the terms agreed in the purchase order or invoice.

6. Limitation of Liability

To the fullest extent permitted by law, Smart Alphabet and its affiliates shall not be liable for indirect, incidental, special, consequential or exemplary damages, including but not limited to loss of profits, loss of data, or business interruption arising from the use of or inability to use the website, products, or services.

7. Intellectual Property

1. All content on this website, including but not limited to text, graphics, logos, and images, is the property of Smart Alphabet or its licensors and is protected by applicable intellectual property laws.
2. Unauthorized reproduction, distribution, or creation of derivative works from our content is strictly prohibited without prior written consent.

8. Confidentiality

We will treat customer information marked as confidential with care. Confidentiality obligations will be defined in separate nondisclosure agreements where required.

9. Third-Party Links & Services

Our website may link to third-party websites or use third-party services. We are not responsible for the content, privacy practices, or performance of third-party providers.

10. Data Protection & Privacy

Our Privacy Policy explains how we collect, use, and protect personal data. By using our services you consent to that policy.

11. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India. Any disputes arising hereunder shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.

12. Contact Information